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Domain Registration Faq's
Is Web Host It a Registrar?
No we are not a registrar. We are an affiliate of Bulk Register/Enom. It is through this affiliation that we are able to register and manage our clients domain names.

I'm interested in signing up with Web Host It for a hosting account and I want to register my domain name, how do I get both?
You will have the option of registering your domain name on our order form and it will be processed at the same time that your account is setup.

My domain name is currently hosted with another service, how do I point it to my hosting account with Web Host It?
When you sign up for a hosting account with us you will receive a welcome email that will contain our name server information. You will then need to visit your registrar and modify the current name servers for your domain name to reflect our name servers. Once the modifications are made at your registrar it can take up to 72 hours for the changes to propagate across the networks at which time your domain name will come live on your hosting account on our servers. If you need assistance making the modifications, we will be happy to assist you, however, your registrar should have detailed instructions for modifying your name servers in your account with them. If we can be of assistance during this process you can click our Live Assistance link located on any of our web pages during hours of operation or submit the technical support or domain registration inquiry form and one of our representatives will assist you promptly.

My domain name is currently registered through another registrar and I would like to transfer it to Web Host It's registration services, how do I do this?
This can be easily accomplished by submitting the form in the Customer Service Area titled Transfer Domain Registration To Web Host It. Once we receive your request we will initiate the request with Bulk Register/Enom. Bulk Register/Enom will then send a confirmation email to the Administrative Contact as it is listed in a Whois report for your domain name. You will need to follow all instructions contained in that confirmation email in order for the transfer to be successful. Transferguard must be disabled at your current registrar prior to submitting the transfer request, and your domain registration must not be expired with the current registrar and there must be at least 10 business days before expiration in order to initiate a transfer request.

Are there any fees for transferring my registration to Web Host It's registration services?
The only fee that will apply will be the cost for the 1 year renewal that is required for any registrar transfer regardless if you have already renewed it. Please refer to our Domain Registration page for registration and renewal fees.

If I register my domain name through Web Host It, will I retain ownership or will Web Host It?
You will always retain ownership of any domain names that you register through Web Host It as long as the registration fees are up to date.

What happens when it is time to renew my domain registration, do you offer Auto Renewal?
All hosting clients have the option to be setup on auto renewal for any or all of their domain registrations for as long as they remain a hosting client. If you elect auto renewal, each year, 30 days prior to expiration of your domain registration(s) your registration will be renewed and your credit card or checking account will automatically be charged the renewal fee. In the event that your credit card or checking account is declined for charges, the renewal will not process and an email will be sent to the Administrative Contact asking them to provide updated billing information to prevent the loss of their domain registration.

If you elect to not be setup for Auto Renewal of your Domain Registrations, Bulk Register/Enom will send a total of 2 emails notices to the Administrative Contact beginning 60 days prior to expiration. When you receive this notice you will need to visit our Customer Service Area and submit the Renew Domain Registration form at which time your domain registration will be renewed.

What happens if my domain registration expires?
There is a time frame in which you can still renew your domain registration before the registrar puts the domain name into a redemption period. Submit the renewal form as soon as possible. A representative will contact you if your domain registration is no longer available for normal renewal.

What if my domain registration goes into the Redemption Period?
This means that you can no longer renew your domain name at the normal rates. You can still get your domain name back for a fee set forth by the registrar. The fees required to take your domain registration out of redemption are imposed by the registrar, not by Web Host It.

Domain Registration Policy Information - All registrants are bound by the policies of the holding registrar. Please visit Bulk Register/Enom to view full policies.

I have more questions, who do I contact?
Click the Live Assistance Link located on any of our pages during operating hours and one of our live representatives will be happy to assist you. Or click here and submit your questions via our sales inquiry form and a representative will respond to you promptly.


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